Legal

Privacy Policy

Your privacy matters. This page explains what we collect, why and how we use it.

Last updated: January 2026

Overview

This Privacy Policy describes how Al-Zain ("we", "us", "our") collects, uses and shares information about you when you use our website, mobile app or any related services.

By using our services you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number and delivery address when you place an order or sign up for our newsletter.

We also automatically collect certain information about your device and how you interact with our services.

How We Use Information

We use the information we collect to process orders, provide customer support, improve our services, and send you marketing communications where you have opted in.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business — for example, delivery partners and payment processors.

Cookies

We use cookies and similar technologies to remember preferences, understand how our services are used and improve your experience.

Data Security

We implement reasonable safeguards to protect the information you share with us. No system is 100% secure, but we work continuously to protect your data.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting support@alzain.pk.

Contact

For any questions about this policy, email support@alzain.pk or WhatsApp us at +92-318-4429152.