Legal

Terms & Conditions

The rules that apply when you use Al-Zain's website and services.

Last updated: January 2026

Acceptance of Terms

By accessing or using Al-Zain's website, mobile application or related services, you agree to be bound by these Terms & Conditions.

Use of Our Services

You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use.

Accounts

If you create an account you are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

Orders & Payments

All orders are subject to acceptance and availability. Prices and product availability may change without notice.

Shipping & Delivery

We aim to dispatch all orders within 24-48 hours. Delivery timelines vary by city and courier partner.

Returns & Exchanges

We offer 7-day easy returns on unused items in original packaging. See our returns page or contact support for details.

Intellectual Property

All content, product designs, brand marks and imagery on Al-Zain are the property of Al-Zain and protected by applicable laws.

Limitation of Liability

To the maximum extent permitted by law, Al-Zain shall not be liable for any indirect, incidental or consequential damages.

Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance.

Contact

Questions about these terms? Email support@alzain.pk.